Every day, millions of pounds disappear from POS (Point of Sales) terminals in retail stores. This can be through cash theft from terminals by employees, fraudulent refunds by customers and employees and a lack of understanding or non-compliance with company processes.
Epos exception reporting can identify behaviors such as theft, non-compliance and abuse of company systems.
Analysis of Epos Exception reports can quickly identify abnormal levels of activity in a variety of transaction types.
Some of these transaction types include Refund, Voids, Price Overrides and other non-tender transactions.
Large queues are off putting for customers. Good customer service is imperative for customer satisfaction, retention and loyalty. Multiple queues can be measured within the same scene and the data can be stored along with the video for review at a later date.